Tasks

Tasks

Manage follow-ups and agent actions

Total Tasks

8

Pending

4

Overdue

2

Completed

2

2 tasks overdue!

Immediate action required to maintain SLA compliance.

Follow up call

high

Robert Chen • Assigned to Marcus Chen

12m remaining

Due 03:00 PM

Send quote

medium

Jennifer Smith • Assigned to Sarah Williams

35m remaining

Due 03:30 PM

Appointment reminder

low

Michael Johnson • Assigned to James Rodriguez

60m remaining

Due 04:00 PM

Initial contact

high

David Brown • Assigned to Emily Thompson

15m overdue

Due 02:45 PM

Callback requested

high

Amanda Anderson • Assigned to Marcus Chen

30m overdue

Due 02:30 PM

Document request

medium

Lisa Wilson • Assigned to David Kim

120m remaining

Due 05:00 PM

Close follow up

high

Sarah Williams • Assigned to James Rodriguez

Done

Due 02:00 PM

Booking confirmation

low

Emily Davis • Assigned to Sarah Williams

Done

Due 01:30 PM